Professional Development Courses
These training resources aim to help you advance your job skills and career.
For training requests and questions please email training@fm.utah.edu
Course Highlights
Our Learning & Development team will highlight courses designed to advance your professional abilities each month.
Providing Good Internal Customer Service
Treat colleagues as you would external customers. Co-operate and share information freely. Do what you promise to do, when you promise to do it. Find out what you expect from one another. Understand needs and work together to solve problems.
Learning Microsoft Power BI
Tell your data story with Power BI and reach millions of users with a single click on any kind of a device. Using Power BI, you can combine your data sources, create stunning visualizations, and embed your story on your website within seconds. The goal of this course is to teach you how to use raw data, monitor it, and visualize it in a form that will provide rich insights with the help of dashboards. You will start with a set of business requirements for an example project from a client. Initially, you will connect to a data file. You will run through the process of connecting to your data, transform it, and then build the data model. This will help you understand and determine which DAX calculations are needed to meet the business requirements. Finally, you will build out an interactive and functional report and a detailed dashboard, and publish them on PowerBI.com. When it comes to learning Power BI, this course will ensure that you have the necessary tricks of the trade for effective insights and simplified visual analytics.
Use AI To Increase Productivity in Business
Are you looking to leverage new technology to boost productivity at work? Would you like to learn how to optimize your business processes to become more efficient? Do you need help to scale your business to improve ROI? If so, this is the course for you!
In the business world today, generative AI has seen advances that could mean great things for small and large businesses. This new technology uses neural networks to engage in human-like behaviors, which could benefit companies like yours looking to scale their operations while reducing costs. With the correct implementation, you can expect to see reduced time for your workers to complete tasks, while also boosting customer satisfaction. Considering that a study showed almost 90% of companies believe AI is important in achieving revenue growth, increased operational efficiency, and improved customer experience, it is imperative your business follows the trend.