Professional Development Courses
These training resources aim to help you advance your job skills and career.
For training requests and questions please email training@fm.utah.edu
Course Highlights
Our Learning & Development team will highlight courses designed to advance your professional abilities each month.
Cross-Cultural Considerations – What is Culture?
Developing Your Culture: Cross-Cultural Considerations - 01. What is Culture? is a course designed to help you better understand the idea of culture and how it plays a part in your workplace. In this course, we define both workplace culture and culture as a broader term, and discuss how you can create a space where people from all cultures can thrive. Learning about other cultures takes patience, understanding and respect. We talk about why it's important to learn about various cultures in this video.
Part of our Developing Your Culture series, this course delivers useful tips and advice through a short video and additional student materials for easy referencing.
Hazard vs. Risk
The words hazard and risk are sometimes used interchangeably, but there are significant differences between the two. Understanding this difference helps you to identify hazards and focus on reducing risk effectively. In this video toolbox talk, those differences are illustrated quickly and simply.
Additional Courses
Aqueous Ozone Training: Introduction
This training will review green cleaning and our current steps toward improving our chemical safety in U Facilities. Contact training@fm.utah.edu with any questions.
Aqueous Ozone Training: Portable Caddy
Learners will discover how to safely operate and clean an Aqueous Ozone Portable Caddy. Contact training@fm.utah.edu with any questions.
Aqueous Ozone: Portable Caddy Weekly Maintenance
Learners will discover how to perform weekly maintenance on an aqueous ozone portable caddy. Contact training@fm.utah.edu with any questions.
Aqueous Ozone Training: Wall Mount Dispenser
Learners will discover how to safely operate a wall mounted aqueous ozone dispenser. Contact training@fm.utah.edu with any questions.
Arc Flash and Electrical Safety Best Practices 2024
The purpose of the NFPA 70E (2024 edition) is to provide a standard for safety-related work practices for the construction, maintenance, operation and demolition of electrical systems in the workplace. This awareness-level course introduces qualified electrical or skilled craft workers to the formal requirements of the NFPA 70E standard (2024 edition). The content can also be used as refresher training for workers already familiar with the NFPA 70E requirements or for workers who need to become aware of the newer particular compliance requirements of the NFPA 70E (2024 edition). This course is not designed to train workers into the electrical craft. Completing this lesson does not designate an employee as either a qualified, or unqualified, electrical worker. Open Sesame Course, contact Jessica Umina @ jessica.umina@fm.utah.edu with questions
Band Saw SOP Band Saw SOP
Contact training@fm.utah.edu with any questions.
Bench Grinder SOP - U Facilities
Contact training@fm.utah.edu with any questions.
Bloodborne Pathogens Awareness
Learners will discover how to be safe around bloodborne pathogens, or possible bloodborne pathogens. This will not certify them to clean up bloodborne pathogens. Contact training@fm.utah.edu with any questions.
Bridge 101 for Managers
Managers will learn how to navigate individual learning pages, search for available courses for enrollment, manage course approvals, set up system alerts, and generate reports. Contact training@fm.utah.edu with any questions.
Chemical Dispenser Use
Learners will discover how to operate a wall mounted chemical dispenser safely. Contact training@fm.utah.edu with any questions.
CMS Familiarization Workshop
Learners will tune in to a recorded live session of the CMS Familiarization Workshop with U Facilities. Questions can be directed to Chuck Masoka and Kim Collard. Contact training@fm.utah.edu with any questions.
Confined Spaces Awareness
Learners will discover how to identify a confined space, recognize the hazards in a confined space, who is permitted to enter confined spaces, and when and how to enter a confined space. Contact training@fm.utah.edu with any questions.
Cross-Cultural Considerations – What is Culture?
Developing Your Culture: Cross-Cultural Considerations - 01. What is Culture? is a course designed to help you better understand the idea of culture and how it plays a part in your workplace. In this course, we define both workplace culture and culture as a broader term, and discuss how you can create a space where people from all cultures can thrive. Learning about other cultures takes patience, understanding and respect. We talk about why it's important to learn about various cultures in this video.
Part of our Developing Your Culture series, this course delivers useful tips and advice through a short video and additional student materials for easy referencing.
Custodial Onboarding updates 2023
This video is from the Crew Leader training about the onboarding updates starting July 1, 2023. With Aqueous Ozone implementation across campus this year, we updated custodial onboarding training to incorporate this effort.
Customer Relationship: Building Trust
Building trust in your customers is an essential part of doing business and establishing customer loyalty. In this course, you'll learn the 3 keys to earning a customer's trust. You’ll learn how to satisfy your customers, develop a real human relationship with them, and resolve difficult situations to maintain and deepen the relationships. As you continue to work at your customer relationships using these methods, you will eventually earn your customers' trust. This interactive course module is part of our Customer Relationship series, which covers the 5 cornerstones of customer relations. The 15-minute interactive course includes short videos, engaging exercises, and downloadable resources for a complete learning experience. Open Sesame Course, contact Jessica Umina @ jessica.umina@fm.utah.edu with questions.
Customer Service for Field Service Technicians
Our Customer Service for Field Service Technicians course provides best practices and tips on delivering quality customer service. In this course, we will explain why providing great customer service is as important to your job as your technical skills. We will also talk about customer expectations regarding professionalism, product knowledge, communication, responsiveness and more, as well as how to meet and exceed those expectations when you're on service calls.
This course includes a video presentation, downloadable supplementary material for future reference and a post-assessment test to review your knowledge.
Drill Press SOP - U Facilities
Contact training@fm.utah.edu with any questions.
Driver Training Program
This Program is for all U Facilities employees needing to drive vehicles and/or utility carts on University business as part of their job. Learners will receive Defensive Driving instructions and guidelines for safe operations.
Hand and Power Tool Safety
Learners will discover how to safely operate Hand and Power tools. Contact training@fm.utah.edu with any questions.
Hazard vs. Risk
The words hazard and risk are sometimes used interchangeably, but there are significant differences between the two. Understanding this difference helps you to identify hazards and focus on reducing risk effectively. In this video toolbox talk, those differences are illustrated quickly and simply.
The Incident Pyramid
The Incident Pyramid, also known as Heinrich's Pyramid, is a simple illustration that explains the relationship between near misses, minor injuries, and major injuries/fatalities. In this video toolbox talk, we look at the incident pyramid and how it applies to workplace safety today.
Kronos (Spanish) - U Facilities
This course is an overview of the Kronos system to support any Spanish speaking employees in Facilities. Specifically, for employees clocking in and out for their shifts daily. (17 minute course).
Operation of Motorized Vehicles on Pedestrian Walks
This is for U Facilities Employees operating State Vehicles on campus walkways.
Pipe Threader SOP
Contact training@fm.utah.edu with any questions.
Principles of Effective Business Writing
Business writing is key to communication in your professional life. With time intensive workdays, it is important to ensure that your business communication is short but succinct. In this lesson, you will learn specific tips and tricks to effective business writing to polish your business communication. Open Sesame Course, contact Jessica Umina @ jessica.umina@fm.utah.edu with questions.
Recycling Training for Custodians
Learners will discover the recycling process as Custodians for the University of Utah U Facilities Department. Available in English, Spanish, French, Nepali, and Russian languages. Contact training@fm.utah.edu with any questions.
Setting up Auto-Reports on Bridge
Managers will learn to set up automatic emails from Bridge with reports regarding employee progress in multiple Bridge courses. Contact training@fm.utah.edu with any questions.
Swiping the Time Clock (Kronos)
Facilities Time Clock Swipe.
Table Saw SOP - U Facilities
Contact training@fm.utah.edu with any questions.
Trench Safety Awareness
This course will cover common hazards, soil classifications, soil mechanics, types of collapses, protection systems, safe work practices, and what to do in case of an emergency. Contact training@fm.utah.edu with any questions.
Upright Vacuum-Custodial
This course is for U Facilities staff working with upright vacuums on a regular basis. This course covers maintenance and troubleshooting steps.
UShop for Brady Purchases
This UShop course is specifically for U Facilities Employees. It will walk you through how to set up your default settings to purchase Brady supplies.
Using Hand-Operated Power Tools
Contact training@fm.utah.edu with any questions.
Vomit and Diarrhea Cleanup Process
Learners will discover how to clean up vomit and diarrhea safely. Contact training@fm.utah.edu with any questions.
Waste and Recycling Training
Learners will discover the process for Waste and Recycling removal on University of Utah Campus. They will learn how they contribute to make our Recycling Program successful. Contact training@fm.utah.edu with any questions.
Water Shutoff Training Program
This training program will give U Facilities First Responders the skills necessary to shut off water fixtures in case of an emergency.